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Customer Zone

We are at your disposal

Dear Customers!


At Raben Group, customer care is at the heart of everything we do. We believe that building long-term relationships with our customers is essential to our success. 

Our commitment to providing exceptional service and personalized solutions ensures that you will get the best from us. By fostering trust and understanding, we create lasting partnerships that drive mutual growth and satisfaction. 

We are dedicated to going above and beyond to support you and help you achieve your goals.

 

To contact our cutomer service please use our country directory below!

If you are not located in listed countries, please use our contact form:

 

CONTACT FORM

 

Clear and reliable pricing


At Raben, we know how important accurate pricing is when planning a shipment. That is why we do not publish general price lists online.

The price of a pallet shipment depends on many factors, including: weight, dimensions, route (domestic or international), type of service, additional requirements.

Instead of giving rough estimates, we provide a precise and reliable final price — so you can immediately decide and place your order with confidence.

How it works
 

  • Enter your shipment details in our online shipment calculator
  • Instantly receive the final transport price
  • Accept the price
  • Log in to myRaben or register an account
  • Confirm your shipment order


Done.

Why it’s better than waiting for a quote
 

  • No phone calls
  • No email exchanges
  • No waiting time
  • No unclear price ranges
  • Immediate decision-making
     

It’s fast. It’s simple. It’s reliable.

Use our online shipment calculator and book your transport in just a few minutes.


ONLINE QUOTATION

Need help preparing a shipment on a pallet? Use our short guide.

Questions & Answers

What is the maximum weight and dimensions of a single pallet for LTL and a standard pallet?

Do you accept different types of pallets (EUR, industrial, half pallets, non-standard)?

Does the cargo need to be wrapped in stretch film or secured with straps?

Do you offer pallet transport of ADR goods, temperature-controlled goods, or fragile cargo? What are the conditions?

How do I request a quote for a shipment?

Is there a tracking number or GPS monitoring available for the shipment?

How can I check the status of my shipment?

Where can I find information about when my shipment will be delivered?

What is the price for transporting one pallet (or several)?

Does the service include customs clearance if the shipment leaves the European Union?

Will I be assigned a personal account manager or contact details for the shipping department?

What are your business hours and response times for inquiries or malfunctions?

Discover our solutions for customers

Raben ETA in transport

Check out myRaben system!


This is a perfect tool for tracking shipments, managing your orders and warehouse operations.

Ask our local representative in your country for access.
 

More about the platform